About Susan Summers (Formerly Southerland)
My experience, extensive training, knowledge and strong negotiation skills, combined with Century 21’s resources, all help me provide my clients with unsurpassed service. I’m a Certified Residential Specialist – the symbol of excellence in residential real estate. Less than 3% of REALTORS® have completed the advanced training and completed the transaction requirements needed to earn the CRS Designation.
I am in the business of helping people buy and sell Real Estate. All of my efforts are designed to meet this end. As a seasoned agent and a consistent Top Producing Agent since 1998, I have gained experience working on hundreds of successful transactions over the past 18 years. I have been an award winning agent in the very complicated market conditions we have experienced in recent years. When purchasing a home, you need to work with an agent who understands your needs and can offer creative ideas. I have listed and sold all types of properties, big and small. I am on the front line of every transaction, putting my negotiation skills and extensive contractual knowledge to work. Whether working for my Buyers or my Sellers, my goal is to provide you with the best possible service. I base my actions on 5 governing values.
1. I PRODUCE QUALITY – In both the work place and the market place I provide quality experience and honesty.
2. I SERVE THE CUSTOMER – I”m customer-driven; and in concert with my other values, I give customers what they seek.
3. I WELCOME INNOVATION AND ADAPT TO CHANGE – I constantly evaluate what I”m doing and compare it to what is possible and what is needed. Nothing in real estate or society remains the same – neither can I.
4. I SEARCH FOR AND LIVE BY CORRECT PRINCIPLES – My services are based on correct principles that, when applied, produce positive results. I continuously search to learn more and adjust to what I learn.
5. I MAKE A POSITIVE DIFFERENCE IN PEOPLE”S LIVES – My stressless closings with buyers & sellers leave a satisfying and happy feeling, producing lifetime customers and friends.